REFUND & CANCELLATION POLICY

How refunds work.

Photo packs are digital goods, delivered instantly the moment your payment is confirmed. Because of that, our refund policy is simple and narrow.

No refunds once unlocked

Once you've paid and your full-resolution photos are unlocked, we don't offer refunds. You can preview every matched photo, watermarked, for free before you pay — so you always know what you're buying first.

When we will refund you

We'll issue a full refund if:

• You were charged more than once for the same photo pack (a duplicate charge), or
• Your payment succeeded but a technical fault on our end stopped your photos from unlocking, and we can't fix it.

How to request one

Email namaste@surfersofindia.com within 7 days of the charge, with your payment reference or the phone number used at checkout. Approved refunds are returned to your original payment method through Cashfree within 5–7 business days.

Failed or declined payments

If a payment fails or is declined, you are not charged and no photos are unlocked — you're welcome to simply try again.

Cancellations

There's no separate cancellation window: you only pay after seeing free previews, and your photos unlock immediately once payment succeeds.